Política de envío
At Candy Carousel, we strive to deliver your favourite Swedish candies as quickly and efficiently as possible. Please review our shipping policy to understand how we handle orders and deliveries.
Where do we ship?
We ship within Canada and to the contiguous United States.
Processing Time
Once you place your order, please allow 1-2 business days for processing. You will receive a confirmation email once your order has shipped, along with tracking information.
Shipping Times
- Canada: Orders typically take 3-7 business days for delivery.
- Contiguous US: Orders typically take 5-10 business days for delivery.
Please note that these are estimated shipping times and may vary due to carrier delays, holidays, or unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. You can view the available shipping options and costs when completing your purchase.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking information. You can use the tracking number to follow your package's journey.
Lost or Delayed Packages
We are not responsible for shipping carrier delays or lost packages. However, if your package has been delayed or appears lost, please contact us at candycarousel.ca@gmail.com, and we will do our best to assist you.
Incorrect Address Information
Please ensure all shipping details are correct at checkout. If an incorrect address is provided and the package is undeliverable, we cannot be held responsible for delays or reshipment costs.
Questions?
If you have any questions or concerns about our shipping policy, feel free to reach out to us at candycarousel.ca@gmail.com.
Thank you for shopping with Candy Carousel! We’re excited to bring you the best in Swedish candy.
