Política de privacidad

Last updated: September 9, 2024

This Privacy Policy describes how Candy Carousel ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from candycarousel.ca (the "Site"), or otherwise engage with us using our services (the "Services"). This policy applies to all users of our Services in Canada and the U.S., including customers and website visitors.

Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, or for operational, legal, or regulatory reasons. Changes will be posted on the Site, with the "Last updated" date at the top of this policy revised accordingly.

How We Collect and Use Your Personal Information

We collect personal information to provide our Services, improve user experience, and fulfill legal obligations. The types of personal information we collect include:

  • Contact Details: Your name, address, phone number, and email.
  • Order Information: Details necessary to process your purchases, such as your billing and shipping address, and payment information.
  • Account Information: Information used to manage your account including your username and password.
  • Usage Data: Information about how you interact with our Site, collected through cookies and similar technologies.

Non-Returnable Items

Due to the nature of our products, all sales at Candy Carousel are final. We do not accept returns or exchanges. This includes perishable goods such as candy.

Third Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies independently.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us to have the data removed.

Your Rights

Depending on your location, you may have rights related to your personal information, including the right to access, correct, and in certain circumstances, delete your personal data. For more information or to exercise these rights, please contact us using the details below.

Security and Retention

We employ measures to protect your personal information but cannot guarantee perfect security. We retain personal information as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

International Users

Information we collect may be stored and processed in any country where we operate. For users in the European Union, we take additional measures to protect your data in accordance with EU law.

Contact Us

For any questions about our privacy practices or this Privacy Policy, or to exercise your rights, please contact us at: Email: candycarousel.ca@gmail.com.